Last updated: December 2025

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These Terms and Conditions (“Terms”) govern the use of this website and the services provided by KeyPoint Stays (“we”, “us”, “our”). By accessing this website or engaging our services, you agree to be bound by these Terms.

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1. About Us

 

KeyPoint Stays provides short-let property management and related services to property owners within the United Kingdom.

Business name: KeyPoint Stays
Location: Lutterworth, Leicestershire, United Kingdom
Email: info@keypointstays.com

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2. Website Use

 

The content on this website is provided for general information purposes only. While we aim to keep information accurate and up to date, we make no guarantees that all content is complete, accurate, or current at all times.

You must not misuse this website, attempt unauthorised access, or use the website in any way that may cause damage or disruption.

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3. Our Services

 

Details of our services are provided on this website for information purposes only and do not constitute a binding offer. All services are subject to availability and may require a separate written agreement before commencement.

Specific service terms, fees, and responsibilities will be confirmed during consultation and, where applicable, set out in a separate service agreement.

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4. No Professional or Financial Advice

 

Information provided on this website does not constitute legal, financial, or investment advice. Property income estimates, performance examples, or general guidance are illustrative only and not guaranteed.

You are responsible for seeking independent professional advice where required.

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5. Fees and Payments

 

Fees for our services will be clearly communicated before any agreement is entered into. Unless otherwise agreed in writing, fees are payable in accordance with the terms outlined in your individual service agreement.

Failure to pay agreed fees may result in suspension or termination of services.

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6. Limitation of Liability

 

To the fullest extent permitted by UK law, KeyPoint Stays shall not be liable for any indirect, incidental, or consequential losses arising from the use of this website or our services.

Nothing in these Terms limits or excludes liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Any liability that cannot be excluded under UK law

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7. Third-Party Services

 

Our services may involve third-party providers, including but not limited to cleaning, maintenance, booking platforms, or software providers. We are not responsible for the actions or omissions of third-party providers beyond what is required by law or agreed in writing.

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8. Intellectual Property

 

All content on this website, including text, images, branding, and logos, is the property of KeyPoint Stays or its licensors and may not be reproduced, distributed, or used without prior written permission.

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9. Privacy and Data Protection

 

We process personal data in accordance with applicable UK data protection laws. Please refer to our Privacy Policy for details on how we collect, use, and protect personal information.

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10. Changes to These Terms

 

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated Terms.

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11. Governing Law

 

These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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12. Contact Us

 

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@keypointstays.com